Are You Paying Too Much for Internet or Cellular Connectivity?

We’ve recently worked with a few clients who were paying too much for their Internet or cellular service. Internet service providers (ISPs) and cellular carriers occasionally adjust their service plans to account for new technologies, economies of scale, changing competitive landscapes, and marketing efforts. Sometimes they’ll increase speeds or capabilities across the board, but more […]

The Many New Lock Screen Customizations in iOS 16

iOS 16 has been out for a bit now, and it’s likely safe to upgrade as long as you don’t rely on obsolete apps that might not be compatible. When you take the plunge, the first new feature to check out is the capability to create, customize, and switch among multiple Lock Screens, each with […]

New Messages Features in iOS 16: Mark as Unread, Edit Messages, Undo Send, Report Junk, and More

After years of user requests, Apple has finally beefed up Messages with a few welcome features—options to mark conversations as unread for later reference, edit messages after they’ve been sent, and undo sending entirely. Plus, when you delete junk texts in Messages, you can now report them to Apple and your carrier, and you can […]

Security Questions Your Organization Should Be Asking Itself

We’re increasingly hearing from organizations that need to establish that they have sufficient security policies in place, either to meet the requirements of a larger client or to qualify for cyber insurance that insures against breaches and similar losses. Details vary, and we’re happy to work with you on the specifics, but here are some […]

Five Best Practices for Organizing and Naming Computer Files

We’ve had decades to get used to organizing computer files, but it’s still hard for many people. Part of the problem is imagining how you—or your colleagues, if you’re in a workgroup—will need to find the files in the future. Another part of the problem is mustering enthusiasm for renaming and reorganizing existing files to […]

Apple’s 2022 Harvest: Four iPhones, Three Apple Watches, and New AirPods Pro

Apple’s September crop has ripened, and the company has once again picked a basket of new and updated hardware for us. At its Far Out event on September 7th, Apple unveiled four iPhone 14 models, three new or updated Apple Watch models, and the second-generation AirPods Pro. After the announcement, Apple said that iOS 16 […]

Photos Library Showing Blank Thumbnails or Having Other Issues? Try This Trick to Repair It

The Photos app is usually a solid performer, but it does rely on a database behind the scenes, and corruption is a possibility. If you find that your Photos library is showing blank thumbnails or otherwise acting oddly, see if the Photos Repair Library tool can fix it. First, if Photos is open, quit it. […]

Most Pantone Color Books for Adobe Creative Cloud to Require Pantone Connect License

Adobe says that Pantone Color Books will be phased out of Adobe Creative Cloud apps, starting with updates to Illustrator, InDesign, and Photoshop released after August 16, 2022. After November 2022, only three Pantone Color Books will remain: Pantone + CMYK Coated, Pantone + CMYK Uncoated, and Pantone + Metallics Coated. To access all other […]

Remove Old-Style Today View Widgets from Your iPhone

In iOS 14, Apple overhauled widgets, allowing you to add them to your Home screen in addition to the Today View accessible by swiping right on the Home screen. App developers responded with a slew of new widgets, but old-style widgets that are limited to Today View remain available. If you no longer want these […]

Don’t Trust an App Fully? Hide Your Precise Location from It

Most of the time, having your iPhone know precisely where you are is good. You want Maps to tell you exactly when to turn, not after you’ve passed an intersection. But too many apps abuse their users’ privacy. We strongly encourage you to stop using such apps entirely, but we acknowledge that it can be […]

When Should You Upgrade to macOS 13 Ventura, iOS 16, iPadOS 16, watchOS 9, and tvOS 16?

September is here, which means that Apple will soon start releasing major upgrades for all its operating systems. Note that we say “start.” Apple will release iOS 16 and watchOS 9 alongside new iPhones and Apple Watch models in September. However, Apple has now acknowledged that iPadOS 16 will ship later in the fall—perhaps in […]

Use Your iPhone to Identify Plants, Wildlife, and Birds with Seek and Merlin

Now and then, we run across iPhone apps that feel magical, and we want to share two of them: Seek and Merlin. They both use machine learning to help you identify something from the natural world using your iPhone. If you’re at all curious about the plants, wildlife, and birds you encounter outside, you’ll want […]

Wi-Fi Calling and Wi-Fi Assist: What Are They and How Are They Different?

Two similar-sounding iOS features generate quite a bit of confusion. Wi-Fi Calling and Wi-Fi Assist both aim to improve your connectivity by using the best network available, but they achieve that goal in diametrically opposed ways. Wi-Fi Calling leverages your Wi-Fi connectivity to replace weak or nonexistent cellular coverage, whereas Wi-Fi Assist uses your cellular […]

Read This Article Before Transferring Your Data to a New iPhone

Are you among the millions of people planning to get a new iPhone 14? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions once you’re ready to transfer your data to the new iPhone: Make sure you know […]

How to Restore Missing SMS Two-Factor Authentication Codes

Many websites, from Adobe to Zendesk, let you receive two-factor authentication codes via SMS text messages. That’s good—any form of two-factor authentication is better than none—but you’re often effectively locked out of your accounts if those text messages don’t arrive. A simple fix is to call your cellular carrier and ask to have any blocks […]

What’s That Little Orange Dot by Control Center in macOS 12 Monterey?

Have you noticed a little orange dot next to the icon for Control Center on the menu bar in macOS 12 Monterey? (And if not, you can’t miss it now.) Apple added that dot to alert you that something is using the Mac’s microphone to listen to the room. Click the Control Center icon to […]

What Should I Do If I Get an “AirTag Found Moving With You” Message?

First, don’t panic. Most likely, you’re borrowing something with an Apple AirTag location tracker attached to it, or someone left something with an attached AirTag in your car. Second, tap the alert to open the Find My app, which displays a map showing where the AirTag has been with you, which might shed some light […]

Go Beyond Get Info with the Finder’s Inspector Window

You probably know that selecting a file in the Finder and choosing File > Get Info (Command-I) brings up the Get Info window. This window provides information about the file, including its name, kind, size, creation and modification dates, and much more. You can also use Get Info to hide or show filename extensions, lock […]

Choosing the Best Mac for a College-Bound Student in 2022

Do you have a child starting college soon? It’s likely that your kid has been relying heavily on a computer throughout high school, but if it was a school-provided laptop or shared family computer, now’s the time to get them something of their own. And even if they had their own laptop throughout high school, […]

Follow These Steps before Bringing Your Mac in for Repair

It has finally happened. A repair is in your future, which entails bringing the Mac to an Apple Store or Apple Authorized Service Provider such as MacLife, or shipping it back to Apple. You need to protect yourself from data loss. The Mac could be lost or damaged while it’s out of your control, or […]