“Juice Jacking” Returns to the News but Still Hasn’t Happened

Much has been made in the media about a recent FBI warning about “juice jacking,” the theoretical act of installing malware on or stealing data from an iPhone connected to a public charging station. Researchers first demonstrated juice jacking in 2011 at the Defcon security conference.

There’s no harm in following the FBI’s advice, but why raise the topic now? When questioned by the fact-checking site Snopes, the Denver office of the FBI said it was a standard public-service announcement tweet.

More importantly, there’s no indication that there’s any reason to worry. The security site Krebs On Security quoted one of the original juice jacking researchers as saying that he isn’t aware of any public accounts of a juice jacking kiosk existing in a public place outside of a security conference.

Making the risk of juice jacking even less concerning are security changes that Apple has made to iOS and iPadOS. Now, when you connect a device to a USB charger or device that does anything beyond providing power, you’ll see a prompt asking if you trust it. Given that there are no documented instances of juice jacking outside of a demonstration, it’s highly improbable that you’d get such a prompt when connecting to a public charging station, but if that were to happen, tap Don’t Trust and unplug your device immediately.

To block all possibility of juice jacking, you could:

  • Bring your own USB charger and plug it into a standard wall outlet.
  • Charge your iPhone from a battery pack and recharge the battery from a public charger.
  • Use a public wireless Qi charger. No cables, no worries.
  • Connect a USB data blocker to the end of your charging cable when using a public charger.
  • Rely on a special USB cable that can only charge, not carry data.

But honestly, just as with warnings about poisoned Halloween candy, these juice-jacking warnings don’t seem to be based on any documented instances. Our take? It’s sensible to bring a USB charger when traveling and carry a battery pack as a backup, but there’s no reason to worry about security when using a public charger. Amusingly, while we were editing this article, Ars Technica published a lengthy piece expanding on everything we’ve just said.

(Featured image by iStock.com/ClaireLucia)

Sidestep MacBook Optimized Battery Charging When Necessary

Have you ever run into a situation where the battery icon in your menu bar is stuck at 80% even though your Mac has been plugged in for hours? Luckily, there are several easy workarounds, but first, let us explain what’s going on.

In the past few years, Apple has added optimized battery charging features to many of its battery-powered products, including the iPhone, the Apple Watch, and the MacBook Air and MacBook Pro. In all cases, Apple’s goal is to increase the lifespan of your devices’ lithium-ion batteries by reducing the amount of time they spend fully charged.

With the iPhone and Apple Watch, Apple achieves this by learning your charging patterns and delaying charging past 80% in certain situations. The optimized charging algorithm then charges the device to full just before you’re likely to unplug it. For most people, that probably happens overnight, so the device is ready in the morning.

With the MacBooks, the background is slightly different. Many people use their MacBooks at desks, often connected to large displays, so they spend a lot of time plugged into power. In the past, that would keep the battery fully charged and generate heat, both of which shorten the lifespan of lithium-ion batteries. So once again, Apple’s optimized battery charging technology tries to hold the battery at 80% and charges it to full only when it thinks you’ll need to use it away from the desk. If you seldom take it anywhere, it could be held at 80% most of the time.

That works best when you have a regular schedule, but it’s easy to end up in a situation where you need to grab your MacBook and head out—such as for an overnight trip—where you won’t be able to recharge easily. If the optimized battery charging algorithm wasn’t expecting that, you could find yourself with a battery that’s only at 80% to start, significantly reducing your battery life.

There are three ways to work around this problem, depending on how troublesome it is for you:

  • Resume charging: If the optimized battery charging algorithm has paused charging at 80% but you want to leave with a full charge, click the battery icon in the menu bar and choose Charge to Full Now. That will take some time, so make sure you initiate the final charging early enough. This workaround is most helpful if you only occasionally need a full charge.
  • Disable optimized battery charging temporarily: Let’s say you’re on that overnight trip and need to be sure that your MacBook is fully charged for your 6 AM flight home. To ensure you don’t wake up to a partially full battery, you can temporarily disable optimized battery charging. In macOS 13 Ventura, choose System Settings > Battery, click the ⓘ next to Battery Health, turn off the Optimized Battery Charging switch, and click Turn Off Until Tomorrow in the dialog that appears.

    In macOS 12 Monterey and earlier, choose System Preferences > Battery, deselect Optimized Battery Charging, and click Turn Off Until Tomorrow.
  • Disable optimized battery charging permanently: Some people have unpredictable schedules. While the optimized battery charging algorithm may simply throw up its hands and allow your battery to charge fully at all times, if you find yourself continually fighting it, follow the steps above and click Turn Off to disable it permanently. Be aware that this may reduce the overall lifespan of your battery.

If all this seems fussy, it’s because Apple was criticized some years ago when it introduced optimized battery charging for the iPhone without informing users, some of whom were upset by the seemingly unpredictable charging behavior. Apple now makes the controls accessible to users, which is good but adds complexity.

Although we recommend leaving optimized battery charging enabled in most situations, there are times when it’s reasonable to turn it off to ensure you have as much power as possible for the upcoming work session.

(Featured image by iStock.com/Konev Timur)

How to Add Important Metadata to Scanned Photos

Photos we take today with our iPhones and other digital cameras automatically have metadata associated with them, information like time and date, camera type, lens and exposure information, and even location (with iPhones and newer cameras). Other metadata, like titles and faces, we have to add manually.

Four of these pieces of metadata are particularly useful:

  • Dates ensure that photos sort correctly in Photos.
  • Titles simplify searching and make it easier to group photos.
  • Locations let you see photos on a map and search by location names.
  • Faces collect images of individuals automatically after you identify some manually.

Problems crop up when you have old digital photos that lack full metadata and with scanned photos, which seldom have any metadata at all. The lack of metadata hits especially hard if you’ve taken advantage of a service that scans boxes of old snapshots so you have digital versions. Bulk scanning is a great way to protect the images and share them with others, but without appropriate metadata, the images can be nearly incomprehensible to anyone who doesn’t already know who’s in them and when and where they were taken.

Happily, Photos has tools for adding metadata to multiple images at once. If you have a large collection of scanned photos, follow along to learn how to give them the metadata that will make them easier to find and understand in the future.

Before we get started, make sure you know how to select multiple images at once in Photos. There are four basic approaches:

  • Drag: Click in any blank area, and drag a rectangle around the pictures you want to select. If you drag to the top or bottom of the screen, Photos scrolls to bring more images into view. Dragging is easy, but you can select more than you want.
  • Shift-click: Select one picture. Then hold down the Shift key and click any other picture to select both of them and all the images in between. Shift-clicking is the fastest and most accurate way to select many contiguous photos.
  • Command-click: To select an arbitrary set of photos, Command-click each one to select it; another Command-click on a selected image deselects it. Command-clicking is too slow for selecting a lot of photos, but it’s great for removing photos from the selected set if you’ve accidentally added too many with another method.
  • Select All: If you want to select all the photos in an album, choose Edit > Select All.

Change Dates

Photos scanned by a service will likely come back with the date they were scanned. That’s not helpful, and while it’s hard to know exactly when the photos were taken, if you can get them in at least the correct year, they’ll sort reasonably in Photos. Once you’ve selected the photos you want to adjust, follow these steps:

  1. Choose Image > Adjust Date & Time to bring up the Adjust dialog.
  2. In the Adjusted field, enter the date you want to apply to the selected photos.
  3. Click Adjust.

It’s important to note that this doesn’t change the date and time to what you enter exactly. Instead, it adjusts each photo’s date and time by the amount specified. In all likelihood, the selected photos have slightly different times and possibly dates, so adjusting them by the same amount means they’ll retain their basic order. In the screenshot above, you can see that each photo’s date will move more than 55 years into the past to when that tractor was newer.

Change Titles

No photos, scanned or taken with an iPhone, will automatically have useful title data assigned to them. At best, the title might be the same as the image’s filename, something unhelpful like IMG_3343.JPG. In Photos’ predecessor iPhoto, Apple provided a way of changing the titles of selected photos and appending a sequential number to each image. That way, you could have Niagara Falls Trip 1, Niagara Falls Trip 2, and so on.

That feature is no longer available in Photos. You can still change the titles of selected photos, but all the titles will be the same, without a sequential number. Once you’ve selected the desired images, follow these steps:

  • Choose Window > Info to bring up an Info window.
  • In the field labeled “Various Titles,” enter the desired title.
  • Press Return to apply the title.

If you desperately want sequential numbers appended to your titles, there is a way of doing it using AppleScript, as explained in this discussion forum post.

Change Locations

Scanned photos and those taken with most digital cameras won’t have location metadata showing where the photo was taken. With many photos, you may not know the precise location—who remembers where that picnic in 1980 was held?—but you can probably specify the city or state/province. The process for adding locations is similar to adding titles.

  1. Choose Window > Info to bring up an Info window.
  2. In the field labeled Assign a Location, start typing the name of the location until you see the correct location appear in the suggestion list below.
  3. Click the desired location to assign it to the selected photos.

If you want to do a lot of geotagging, check out the app HoudahGeo, which provides additional tools for connecting locations with images stored in Photos. It even lets you drag images to spots on a map, which may be faster than typing in locations.

Identify Faces

Though not perfect, the facial recognition feature in Photos is a wonder of modern machine learning. Once you identify someone a few times and then confirm or reject additional suggestions, Photos automatically identifies people as they appear in new photos. It could be particularly effective when importing a large number of old family photos where you might not recognize all the people in a previous generation. For help using facial recognition, refer to Apple’s Photos documentation, but here are the basics. The first task is to identify or create a new person whose face you want Photos to recognize:

  1. In the Photos sidebar, click People, and look to see if the person has a thumbnail. If so, move on to the instructions for associating more photos with them.
  2. If they don’t have a thumbnail, find a photo of them. If there’s an “unnamed” tag under their face, type their name in the box, selecting the appropriate suggestion if they’re among your contacts.
  3. When there’s no tag under the person’s face, you’ll have to add one manually. Choose Window > Info to bring up the Info window, click the Add Faces button, click the image again (surprising, but necessary), drag the Click to Name circle over the face of the person to identify, and then type a name in the box.

Once you have identified or created a person for someone whose face you want, there are three ways to train Photos to identify more photos of them. These aren’t exclusive—you’ll want to employ all three. The first approach is generally pretty accurate, the second sometimes grasps at straws, and the third may kickstart more recognition by the other two later on.

  • In the People album, double-click a person’s face. At the top of the window, Photos may display a banner saying that there are additional photos to review. If it does, click Review, and in the dialog that appears, deselect any photos that aren’t of the person before clicking Done. The banner won’t appear when there are no more photos to check for that person.
  • In the People album, double-click a person’s face. Scroll to the bottom of the window, and click Confirm Additional Photos. If it has any photos that might be of that person, Photos displays the first one and asks at the top of the screen if the photo is of the desired person. Click Yes or No as appropriate for each photo that appears. Often, identifying a particular face as being associated with the person will add more photos. When you finish, click the Done button at the top of the window.
  • Scroll through a bunch of photos individually, typing names into the “unnamed” box whenever possible. Those photos will immediately be associated with the person, but then you should leave Photos running in the background for hours or days so it can use that new information to identify more possible faces, which you may have to confirm using the previous two methods.

Identifying faces can be time-consuming, but it can also be somewhat addictive if you like feeling that you know more than the computer. Note that face metadata lives only in Photos itself, so if you were ever to export or share the photos with someone else, you’d have to find a way to convey who was pictured in another way.

With the tools in Photos to change dates, titles, locations, and faces, you can bring order to that large collection of scanned or old photos.

(Featured image by iStock.com/vgabusi)

How to Turn Mail’s Rich Website Previews into Plain Links

Sometimes apps can be too helpful. Apple’s Mail on the Mac likes to turn pasted URLs into graphically rich previews, and sometimes that’s OK. But other times, the preview is confusing or takes up too much space. Or you may want to send a plain link so the recipient can see its text. There are three ways to avoid rich link previews:

  • Before pasting a URL into your message, type a space or any other text. Mail converts URLs to rich previews only when they’re on a line by themselves.
  • Hover over the preview, click the down-pointing arrow that appears, and choose Convert to Plain Link from the pop-up menu.
  • In Mail > Settings > Composing, change the Message Format pop-up menu to Plain Text. Although this eliminates rich link previews, it also prevents you from including formatting and images.

(Featured image by Adam Engst)

How Often Should Macs Be Replaced?

It’s a question as old as the personal computer. When should you replace your current Mac with a new model that’s faster and more capable? If money were no object, the answer would be easy—whenever you feel like it. For the rest of us, and particularly for organizations with multiple Macs and limited budgets, the question is harder to answer. But answer it we must because most of us can’t do our jobs without a Mac.

Let’s first look at some of the things that might encourage you to upgrade:

  • Performance and resale value: Many companies and large organizations swap out their Macs every 3 to 5 years. That’s considered the sweet spot where performance starts to decline, but resale value remains relatively high. Plus, Macs of that age start to have more problems that may require repair, resulting in lost productivity due to downtime.
  • Hardware limitations: At some point, you might feel your Mac is too slow—you’re seeing the spinning beachball frequently, or tasks are taking too long to complete. Another common concern crops up when you frequently have to shuffle files around to deal with low disk space on the startup drive. Or perhaps the battery life of a Mac laptop isn’t always sufficient for your needs—losing hours of productivity while on an airplane without seat power can be problematic.
  • macOS support: Although there’s no requirement that you run the latest version of macOS, being unable to upgrade is a hint that your Mac is getting older. Apple provides security updates for the two versions of macOS before the current one, so if your Mac can’t stay within that update circle, it will become more vulnerable to security exploits.
  • Physical damage: Macs are fairly durable, which often keeps them running even when the screen is cracked, a key sticks sometimes, or the case has been dented. The more damage your Mac has, the more likely it is that something else will go wrong, potentially at an inconvenient time.
  • General flakiness: It’s hard to quantify this, but an older Mac might start to feel slow, crash more often, or act weirdly. Sometimes those problems can be resolved by reinstalling macOS and apps from scratch, but that’s a lot of work and far from guaranteed.
  • Repair support: Apple guarantees that it will provide parts and service for all products within 5 years of when Apple last distributed them for sale. After that, Apple considers the products “vintage” for the next 2 years and will repair them subject to parts availability. Apple considers products pulled from the market more than 7 years before to be “obsolete” and won’t repair them apart from Mac laptops that are eligible for an additional battery-only repair period.
  • Shiny new Mac: Sometimes, it’s easy to delay a new Mac purchase because none of the Macs seem quite right. At other times, however, the exact Mac you want will be released just when you need it, making for an easy decision.

With those variables in mind, let us offer recommendations for different audiences:

  • Large-fleet organizations: It’s probably not worth the time to consider the needs of every employee in the context of what Mac they have. Instead, create a policy for replacing Macs on a 3- to-5-year schedule you can build into your annual budget. When it’s time to replace a particular Mac, swap it out for a comparable new model and send the old one to a resale organization.
  • Small-fleet organizations: For companies and nonprofits with a smaller number of Macs and a smaller budget, stick with the same 3- to 5-year schedule, but instead of automatically replacing each Mac as its number comes up, use it as an opportunity to evaluate the user’s needs and then either replace the Mac or set the next evaluation date. You may end up replacing Macs slightly less often, perhaps every 4 to 6 years. It’s also more likely that old Macs will be handed down rather than resold.
  • Creatives and freelancers: If you live and die by the work you can accomplish on your Mac, pay regular attention to whether your Mac is meeting your needs. You’ll probably start to notice issues in 3 to 5 years, and as soon as you do, start watching Apple’s releases to see what new Mac might be the best replacement. Also, consider saving a small amount per month with the idea that you’ll have enough to buy your new Mac about the time the old one noticeably starts to cut into your productivity.
  • Home users: As long as the Mac meets your needs and can run a version of macOS that’s receiving security updates, there’s no harm in continuing to use it for 8 years or more. However, if it starts to need hardware repairs and repeated consultant visits, that’s an indication that you should spend the money on a new Mac instead. Once it can no longer run a supported version of macOS, it’s time for a replacement.
  • Fixed budgets: We get it—sometimes there’s no money for a new Mac. Assuming you can accomplish what you need to do and avoid sketchy parts of the Internet, go ahead and run your current Mac into the ground. It could last 10 years or more. And when it comes time to replace it, there’s no shame in looking to the used market—all those Macs that others are replacing often come up for sale at bargain prices.

We hope this has given you some structure for thinking about replacing Macs, whether you’re worried about the Mac on your desk or all those in the entire design department. And, of course, feel free to contact us for help putting together a replacement schedule.

(Featured image by iStock.com/Prykhodov)


Social Media: When should you replace the Mac on your desk—or your organization’s Macs? There is no single answer, but we run down some variables that play into the decision and make recommendations for different use cases.