Tech Articles

We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you answer, an automated message tells you that your iCloud account has been breached and asks you to call a provided 1-866 number. Do not do this! Apple will never call you unprompted. Unfortunately, the criminals […]

As we get into September, it’s a good bet that Apple will soon—either this month or next—be pushing out major upgrades for macOS, iOS, iPadOS, watchOS, and tvOS. Apple previewed these new versions at its Worldwide Developers Conference back in June, and they’ve been in public beta for a few months. Once Apple makes macOS […]

In a normal year, most kids would be back in school by now. But the COVID-19 pandemic has caused many schools to offer online instruction, and many families are now settling into a remote back-to-school arrangement. We’ve provided some advice on working from home in previous posts, but what about schooling from home? Here are […]

With so many people working from home, lots of attention has been dedicated to making sure everyone has a functional computer, a reasonably ergonomic workspace, and a decent videoconferencing setup. One thing that many have overlooked, however, is the need for a reliable uninterruptible power supply (UPS). Particularly for those using desktop Macs or external […]

Whenever you view a document that’s longer than will fit onscreen, a scroll bar appears (often only if you’re actively scrolling). That’s true whether you’re using an iPhone, iPad, or Mac. Inside the scroll bar is a control called a scroller that you can drag to scroll more quickly than by swiping or using keyboard […]

Every so often, we hear from a Mac user with a seemingly impossible problem: a document window in some app is opening somewhere outside of the screen so it’s effectively invisible and they can’t work with it in any way. Just closing (with File > Close) and reopening the window, or quitting and relaunching the […]

The pandemic has forced large numbers of those who are still employed—nearly half the American workforce, by some estimates—to work from home. And while that has actually improved productivity for many people, partly due to eliminating time-consuming commutes, remote work comes with its own challenges. Here are three of the top problems we’ve been helping […]

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell: in the future, Macs will no longer be powered by Intel chips but will instead rely on custom-designed Apple chips. As surprising as this is, the company has made such massive transitions twice before: first in 1994 with the move from Motorola’s 68000 chips […]

This isn’t about periscopes or mouthwash—when it comes to searching, a scope is the area in which a search takes place. When you use the Search field in a Finder window to look for files and folders, you have the choice of two scopes: This Mac or the current folder. You can always switch the […]

One of the most significant changes in macOS 10.15 Catalina was the breakup of the long-standing iTunes app into separate Music, Podcasts, and TV apps. But what about backing up iOS devices, which you also used to do in iTunes? In Catalina, Apple moved this function into the Finder. So if you’ve upgraded to Catalina […]