What to Do If Your iPhone Takes a Plunge

No one intends to drop their iPhone in a pool or fall off a boat with their iPhone in a pocket. But accidents happen. Happily, Apple has designed the iPhone with significant levels of splash and water resistance, so brief exposure to rain or even a quick dunk might not cause any problems. If your […]

Integrate Your Cloud Storage Service into the Finder

Many businesses, schools, and other organizations have adopted cloud storage services like Box, Dropbox, Google Drive, and Microsoft OneDrive for excellent reasons. Cloud storage provides a centralized spot for shared data without the up-front cost or maintenance issues of a network-attached storage device. It also allows individuals to access the same files on multiple devices […]

Quickly Put Lots of Files in a Folder with One Command

Imagine that you’re working with a bunch of files, and you want to put a set of them in a new folder. You could stop what you’re doing, make a new folder, select all the files, and drag them into the folder, like an animal. Or you could take advantage of a slick Finder command […]

Find Devices and People from Your HomePod

This feature evokes one of those “living in the future” moments for us. The recently released HomePod Software 16.3 now supports Find My, which means you can ask Siri to locate one of your devices or a friend or family member who shares their location with you. If you have a HomePod, ask Siri, “Where […]

Is Your Wi-Fi Network a Security Risk?

With Wi-Fi security, it’s easy to fall into the “out of sight, out of mind” trap. Your Wi-Fi router probably lives in a corner or closet, and of course, Wi-Fi’s radio waves are invisible. But the ease of connecting your devices to your Wi-Fi network means it’s equally as easy for a hacker to connect […]

FAQs about Apple’s Messages App and What Can Go Wrong When Using It

Most of us rely on Messages every day to text with family, friends, and colleagues. Not surprisingly, we’ve fielded numerous questions surrounding common confusions with this popular app. We hope our answers here will help you use Messages more effectively and work around problems. What’s the difference between blue and green bubble conversations? A common […]

A Practical Guide to Identifying Phishing Emails

Phishing is becoming an ever more common way for people to get in trouble when using the Internet. A phishing attack is some communication, usually an email, that tries to lure you into revealing login credentials, financial information, or other confidential details. A State of Phishing report from security firm SlashNext claims that there were […]

Protect Your iPhone Passcode by Using Face ID or Touch ID

This is troubling. Joanna Stern and Nicole Nguyen of the Wall Street Journal have published an article (paywalled) and accompanying video that describes attacks on hundreds of iPhone users in major cities throughout the United States. Some attacks involve drugging people in bars or even violence, but the most avoidable involve the thief or a […]

How to Share a Contact Card without Sharing Everything in iOS 16

Apple makes it easy to share contact cards on the iPhone or iPad—just scroll down in a contact and tap Share Contact. But what if you don’t want to share every piece of data on that card? To avoid oversharing in iOS 16 or iPadOS 16, tap Filter Fields at the top of the Share […]

You Can Use Face ID in iOS 16 on Newer iPhones When You’re Lying on Your Side

If you’ve ever tried to use Face ID to unlock an iPhone while lying on your side in bed, you may have noticed that it didn’t work. That’s because Face ID used to require that the iPhone be upright, in portrait mode. In iOS 16, however, Apple has improved Face ID so it will unlock […]

Use Quick Look to Preview Spotlight Results in Ventura

When you search using Spotlight on the Mac, it provides a decent amount of information about each result, including name and other metadata. But what if you want to see what’s behind the search result? In macOS 13 Ventura, Apple added Quick Look support to Spotlight so you can easily preview the search results. Do […]

It’s Time to Try Dictation in iOS 16 and iPadOS 16

Apple has long provided a microphone button in the keyboard to invoke dictation on the iPhone and iPad. But, it wasn’t always easy to hit, and you had to switch back to the keyboard to fix the inevitable mistakes. (Apple’s dictation is a huge timesaver but far from perfect, particularly with homonyms and proper nouns.) […]

You Can Now Upgrade to macOS 13 Ventura When You’re Ready

When upgrading to a new version of macOS, we err on the side of caution, at least in our recommendations. (We’ve been using macOS 13 Ventura for some time now and often install beta releases on secondary machines for testing purposes.) Upgrading is easy, but if you upgrade too soon, the new macOS version could […]

What Is Google Web & App Activity, and Should You Leave It Enabled?

Earlier this year, some of our clients received an email from Google reminding them that they have Web & App Activity turned on. Those with a healthy dose of caution were concerned that it might be a phishing attack, but no, it’s legitimate. Their next questions were often, “Wait, what is Web & App Activity, […]

The Amazingly Convenient Way to Scan Documents Using Your iPhone or iPad

On occasion, we all need to scan a document—an invoice, a recipe, instructions from a book—but far more people have an iPhone or iPad than a hardware scanner. Luckily, Apple has built a scanning capability into iOS, iPadOS, and macOS for some years now. The next time you’re faced with a piece of paper that […]

Six Ways of Making It Easier to Browse Your Favorite Websites

Everyone—or at least everyone reading this article—knows how to use a Web browser. But just because you can click links, search for websites, and type URLs doesn’t mean that you’re surfing the Web as smoothly and effectively as you could. We all have sites that we visit regularly—a local newspaper, perhaps, or a social media […]

Apple Powers Mac mini and MacBook Pro with New M2 Chips, Releases New HomePod

With a handful of press releases buttressed by a 19-minute video, Apple pulled back the curtains on its new M2 Pro and M2 Max chips and announced updated Mac mini and MacBook Pro models that rely on the new chips. There are no significant design or feature changes with these updated models, just faster performance, […]

Upgrade Past macOS 10.15 Catalina to Keep Getting Microsoft Office Updates

We aren’t quite ready to recommend that everyone upgrade to macOS 13 Ventura, but if you use Microsoft Office with macOS 10.15 Catalina, you should start planning for an upgrade. Microsoft has announced that current versions of its productivity suite—Office for Mac 2019, Office for Mac 2021, and Microsoft 365—will receive updates only if your […]

AutoFill in Safari Not Working? Set “My Card” in Contacts

We heard from a client that AutoFill in Safari suddenly stopped entering her name and address in Web forms when she chose Edit > AutoFill Form or pressed Command-Shift-A, forcing her to enter her contact information manually, like an animal. (And yes, the “Using information from my contacts” checkbox was selected in Safari’s AutoFill preferences.) […]

Protect Your Hidden and Recently Deleted Albums in Photos

Photos has long provided a hidden album you could use to hold images you wanted to keep a little more private. Until this year, however, it was security through obscurity: anyone who knew to reveal the album in Settings > Photos on an iPhone or iPad or by choosing View > Show Hidden Album on […]