The Best Apple-Related Gifts for 2021

It may seem early to start thinking about the holiday shopping season, but with the global supply chain suffering pandemic-related slowdowns, there’s no telling how long it will take to get something you order today. Apple has generally done a good job of managing its supply chain issues, but even still, if you want to […]

New M1 Pro and M1 Max Chips Power the 14-inch and 16-inch MacBook Pros

Last year, Apple started to transition Macs away from Intel processors to its custom M1 system-on-a-chip. The M1’s performance is stellar, but Apple has used it only in low-end models so far: the MacBook Air, 13-inch MacBook Pro, Mac mini, and new 24-inch iMac. For professionals looking for more power, Apple unveiled the future of […]

When It Comes to Wi-Fi Networks, Sometimes It’s Better to Forget

It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a network, it may reconnect to it later, causing consternation when things don’t work. […]

Messages Not Being Delivered to Blue-Bubble Friends? Check Cellular Data

Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts worked fine. The problem, it turned out, was that […]

After Upgrading to iOS 15, Check Do Not Disturb in Focus Settings

In iOS 15 and iPadOS 15, Apple expanded the concept of Do Not Disturb to what it calls Focus. You can create a Focus for different types of activities, so only specific people and apps can break through your cone of silence at appropriate times. Focus subsumes the old Do Not Disturb functionality, and your […]

When Migrating to a New iPhone or iPad, Try Quick Start First

You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Mac backup. All will work, but they don’t quite provide the same end result (particularly if you didn’t encrypt your Mac backup). Our advice—backed by this post from Apple […]

New Features to Try (Or Not) in Safari 15

Along with a new version of Safari in iOS 15 and iPadOS 15, Apple has released Safari 15 for macOS 11 Big Sur and macOS 10.15 Catalina. Why do this before macOS 12 Monterey ships? Some of the browser’s new capabilities—notably the Tab Groups feature—integrate it more deeply into your Apple device experience by syncing […]

What Is iCloud+ and What Can You Do With It?

As you upgrade to iOS 15, iPadOS 15 (and macOS 12 Monterey by the end of the year), you’re going to see references to iCloud+. You might even already be an iCloud+ subscriber! That’s because iCloud+ is Apple’s new name for what you get if you pay for additional iCloud storage for yourself and up […]

Apple Radically Improved Multitasking in iPadOS 15. Here’s How to Use It

Multitasking has long been a mess on the iPad, not so much because it didn’t work but because it was tough to memorize the secret swipes necessary to put multiple apps into Split View, work with multiple windows in apps that supported them, and hide and show what you wanted in Slide Over. In iPadOS […]

Beware the Bulging Battery! (And What to Do If Yours Expands)

We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing and must be dealt with immediately because it could catch fire or even explode. As lithium-ion batteries age, the chemical reactions that produce power no longer complete fully, resulting in the […]

Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to the iPad and a redesigned iPad mini. […]

Sort Your Lists Differently in Reminders in iOS 14 and Big Sur

For many years, Apple’s Reminders app let you sort your lists, but in just one way that applied to all lists equally. That was a problem if you had a to-do list that you wanted to sort by Due Date and a list of foods in your freezer that you wanted to sort by Creation […]

Losing the Occasional Important Message? Set up a Ham Filter

Although spam remains as much of a scourge as ever, spam filters have improved enough that most people see relatively little spam and lose relatively few legitimate messages (known as “ham”) to spam filters. However, good email messages are still sometimes caught by spam filters. To reduce the chance of missing an important message, consider […]

About That Worrying Message Saying Your Password Has Been Breached…

In iOS 14, Apple added a feature that warns you when one of your website passwords stored in iCloud Keychain has appeared in a data breach. We’ve fielded some questions of late from people worrying if the message is legitimate, and if so, what they should do. What has happened is that online criminals have […]

The Plug Is Mightier Than the Puck: Wireless Charging Is Wildly Inefficient

In 2017, Apple added support for Qi wireless charging to the iPhone 8 and iPhone X, and with the iPhone 12 lineup, it introduced its own MagSafe wireless charging technology. There’s no denying the convenience of wireless charging, but keep in mind that it’s extremely inefficient compared to wired charging. Individually, that may not matter […]

Frequently Asked Questions Surrounding Apple’s Expanded Protections for Children

Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how the technology works, abetted by uncharacteristically bungled communications from Apple. It’s not inconceivable that Apple […]

When Should You Upgrade to macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15?

September is here, which means that Apple will soon start releasing major upgrades for all its operating systems. Apple previewed these releases at its Worldwide Developers Conference in June, and many people have been testing the public betas since. Once Apple judges macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, and tvOS 15 to […]

Solve Networking Puzzles with Powerline Networking and MoCA

For most homes and offices, a standard or mesh Wi-Fi network works fine for providing Internet access throughout the building. And when higher throughput is necessary, it’s usually not that difficult to pull Ethernet cable from room to room. But some buildings seem almost impervious to networking—imagine thick brick walls that both block Wi-Fi signals […]

Need to Share Files Securely? Try Password-Protected ZIP Archives

Imagine you’re staring at a file or folder—perhaps confidential employee information that you need to send to your accountant. If attaching it to an email message makes you think, “That doesn’t seem like a good idea,” award yourself a gold star! Sending sensitive files via email is a bad idea, partly because the email could […]

Ever Have Trouble Printing? Try a Different Printer Driver

Some clients have reported problems with HP laser printers failing to print. Sometimes there’s an error. Other times, the print job just disappears into the ether. It’s unclear why this is happening or how widespread it is, but here’s a workaround that can help. Create a new printer configuration by clicking the + button in […]