Avoid Ransom Requests with a Unique iCloud Password

There have been reports from people whose Macs have been locked remotely via Find My Mac, with the criminals responsible holding access to the Mac hostage until they receive a ransom in Bitcoin. First, if this happens to you, do not pay the ransom! Any Apple Authorized Service Provider (like MacLife) or Apple Store can unlock your Mac for you if you bring it in and provide proof of purchase. Second, if you ever used your iCloud password on another site, change it immediately, since if that site was hacked, your iCloud account is now vulnerable. Unfortunately, Apple’s two-factor authentication, which is otherwise great, does not currently protect against this problem.

 

How to Print Labels for Your Holiday Cards with Apple’s Contacts App

If mailing your holiday cards (which you printed from Photos, right?) is made harder by having to write addresses on envelopes, you can skip the handwriting step this year with mailing labels. Although many people don’t realize this, it’s easy to print mailing labels on standard label stock using the Contacts app on the Mac. You can even add a personal touch by including a graphic and using a custom color and font choice. Here’s what you need to do:

  1. In Contacts, choose File > New Group to create an empty group into which you can collect your card recipients. Name the group something like Holiday Cards.
  2. Click All Contacts to see your full collection of contacts, and then drag your recipients from the center column to the Holiday Cards group. Note that you have to click and hold briefly before Contacts lets you start dragging a contact; if you drag too soon, Contacts assumes you want to select more contacts. You can drag contacts one at a time or select several at once and drag the entire selection. This doesn’t move contacts out of All Contacts—you’re just adding them to the Holiday Cards group, which functions much like an iTunes playlist.

  3. Once the Holiday Cards group is populated with all your recipients, click its name in the sidebar, and then choose File > Print to open the Print dialog.
  4. To set up your cards, you need to see details in the Print dialog, so at the bottom of the Print dialog, click the Show Details button (if it’s already called Hide Details, you’re all set). You also need to see the special controls for Contacts, so make sure Contacts is chosen from the pop-up menu underneath the page range fields. Then from the Style pop-up menu, choose Mailing Labels.

  5. Beneath the Style pop-up menu, make sure Layout is selected, and then in the Layout view, from the Page pop-up menus, choose the manufacturer of your labels and the number associated with the labels. (Avery 5160 is the most common label type and is readily available at office supply stores and online.)
  6. Click Label to switch to the Label view. From the Addresses pop-up menu, choose the type of address you’re using. Home is likely the most appropriate; if you choose All, Contacts will print both Home and Work addresses if available. You can also choose to print company and country here, and if you print country, you can exclude your own country, which makes it easy to include overseas friends and relatives without printing the country for most people.

  7. Although the defaults are fine, if you want, you can change the color of the label text, select a small image to print next to each contact, and change the font.
  8. It’s time to print, but not on your label stock just yet! Click the Print button to print a draft of your labels on plain paper. You’ll use this draft for two things—checking the addresses for accuracy and verifying that the labels will print properly on the label stock.

    To check if the labels will print correctly, stack a page from the draft on top of a sheet of blank labels, and then hold them up to a bright light or sunlit window. You should be able to see whether the positioning is right—it should be in most cases. If not, make sure you’ve chosen the right label in the Print dialog, and if all else fails, create a custom label with your own margins and gutters to make it work.
  9. Once you’ve fixed addresses for everyone who has moved recently and verified your positioning, you can print for real on your label stock.

That’s it! Most of the work comes in selecting people, making sure their addresses are right, and updating those that have changed—actually printing labels takes only a few minutes. As you stick your labels on envelopes, you can revel in the knowledge that it will go even faster next year!

 

Watch Out for Phishing Attacks Hidden in Your Email

One of the most important things you can do to stay safe on the Internet is to be careful while reading email. That’s because online criminals know that we’re all busy, and we often don’t pay enough attention to what we’re reading or where we’re clicking.

To take advantage of our inattention, these Internet information thieves forge email messages to look like they come from the likes of Apple, Facebook, and Amazon, along with well-known banks, payment services, retailers, and even government agencies. Even more dangerous are messages that appear to come from a trusted individual and include personal details—these messages are often targeted at executives and company managers. Generally speaking, these attacks are called phishing—you can see examples here.

The goal? Get you to click a link in the message and visit a malicious Web site. That site usually continues to masquerade as being run by a company or organization you trust. Its aim is to sucker you into revealing confidential information by asking you to log in, pay for a product or service, or fill out a survey. The site—or an attachment in the email message—might also try to install malware. Although macOS is quite secure, if you approve security prompts, it can still be infected.

Although phishing is a huge problem that costs businesses hundreds of millions of dollars every year, you can easily identify phishing messages by looking for telltale signs:

  • Be suspicious of email messages, particularly from people you don’t know or from well-known companies, that ask you to click a link and do something with an online account.
  • Look closely at email addresses and URLs (hover the pointer over a link to see the underlying URL). Phishing messages don’t use official domains, so instead of paypal.com, the addresses and links might use paypa1.com—close enough to pass a quick glance, but clearly a fake.
  • Watch out for highly emotional or urgent requests. They’re designed to make you act without thinking. Take any such messages with a grain of salt.
  • Channel your inner English teacher and look for poor grammar or odd phrasing, which are red flags for phishing messages. Email from real companies may not be perfect, but it won’t have multiple egregious errors.

So what do you do if you get a message that may be phishing for sensitive information? Most of the time you can just ignore it. If you’re worried that it might be legit, instead of clicking any links in the message, navigate to the site in question manually by typing the organization’s URL into your browser—use a URL that you know to be correct, not the one in the email message. Whatever you do, do not open attachments that you aren’t expecting and never send confidential information via email.

If you think you’ve fallen prey to a phishing attack and given away a password, you’ll want to change passwords on any affected accounts. If you’ve opened any attachments or approved any installs, run anti-malware software to determine whether your Mac has been infected. Contact us if you need help. And remember, regular backups protect you from a multitude of sins.

 

How to Avoid Downer Stories in Apple’s “For You” News Suggestions

If the For You section of Apple’s iOS News app overwhelms you with stories that are boring, depressing, or offensive, you can clamp down on it with a new setting in iOS 11. Go to Settings > News and enable Restrict Stories in For You. From then on, most stories in For You will come only from channels you follow. That setting also removes Top Stories, Trending Stories, and Featured Stories, since they rely on publications you may not like. (To follow a publication’s channel, in the News app, tap the publication’s name at the top of a story and then tap its heart icon. Verify your selections in the Following section, accessed by tapping Following at the bottom of the main News screen. Be aware that News may still suggest unwanted topics; you can delete those in Following too.)

Apple Introduces iPhone 8, iPhone X, Apple Watch Series 3, and Apple TV 4K

At its highly anticipated product announcement event at the new Steve Jobs Theater, Apple didn’t disappoint.

The big news was the revolutionary iPhone X, which eliminates the Home button and unlocks by recognizing your face. Apple also announced the evolutionary iPhone 8 and iPhone 8 Plus; a cellular-capable Apple Watch Series 3; and the Apple TV 4K, which supports 4K HDR video. The company said that iOS 11 and watchOS 4 would ship on September 19th, and later noted that macOS 10.13 High Sierra would arrive September 25th.

 

iPhone 8 and iPhone 8 Plus Add Wireless Charging

Rather than calling the new model the iPhone 7s, Apple jumped to the iPhone 8 name to acknowledge significant hardware changes, notably a mostly glass case designed to allow wireless charging. Otherwise, the iPhone 8 and iPhone 8 Plus largely follow in the footsteps of the iPhone 7 and 7 Plus, featuring the same 4.7-inch and 5.5-inch screens, respectively. They’re almost the same size as the previous models, varying only by fractions of a millimeter in different dimensions, and are water and dust resistant too.

Although the iPhone 8 models still sport a Lightning port (and come with a headphone jack adapter), you’ll charge them by setting them on a charging pad based on the Qi wireless charging standard (Qi is pronounced “chee”). Furniture retailer IKEA has even built such chargers into some of its tables. In 2018, Apple plans to release an AirPower charging mat that will charge an iPhone 8 or iPhone X, Apple Watch Series 3, and AirPods with a new charging case—all with no cables.

The iPhone 8 and 8 Plus screens now support Apple’s True Tone technology, which changes brightness and color based on the ambient light. Plus, their stereo speakers are 25% louder than in the iPhone 7 and have deeper bass.

Under the hood, the iPhone 8 models include a new A11 Bionic chip that Apple claims is the most powerful chip ever in a smartphone. The chip’s performance will particularly benefit games; apps that rely on machine learning; and apps using augmented reality, which can seamlessly place virtual objects in live video of the real world.

Although the basic rear-facing camera in the iPhone 8 is still 12 megapixels, it uses an all-new sensor that captures 83% more light and provides deeper pixels, a new color filter, and optical image stabilization, all while using less power. That adds up to pictures with better color saturation, a wider dynamic range, and lower noise.

Like the iPhone 7 Plus, the iPhone 8 Plus sports dual 12-megapixel rear-facing cameras, one with an ƒ/1.8 aperture and the other at ƒ/2.8. Those cameras have the same new sensor, and iPhone 8 Plus owners will be able to try a beta of Apple’s new Portrait Lighting feature, which lets you apply studio-quality lighting to your scene as you compose the shot. You can even change the lighting afterward.

Both iPhone models boast improved video capture as well, in part due to a new image signal processor that provides faster autofocus in low light conditions. You can now shoot 4K video at 24, 30, or 60 frames per second, up from just 24 fps in the iPhone 7. And, you can capture slo-mo video in 1080p resolution at 120 or 240 fps, whereas the iPhone 7 was limited to 120 fps.

The iPhone 8 costs $699 for a 64 GB model and $849 for a 256 GB model. Available colors are gold, silver, and space gray. Add $100 to either price for the iPhone 8 Plus. Apple will begin taking pre-orders on September 15th, with general availability a week later.

If those prices are a bit steep for you, Apple continues to sell the iPhone 7 and 7 Plus, the iPhone 6s and 6s Plus, and the iPhone SE starting at $349.

 

iPhone X Introduces Face ID and Super Retina Display

The iPhone 8 may be a small step up from the iPhone 7, but the new iPhone X is a giant leap into the future, setting the standard for the smartphone of tomorrow. Pronounced “iPhone Ten,” Apple’s new flagship iPhone boasts a stunning, edge-to-edge screen that fills almost the entire front face and eliminates the Home button. It shares the iPhone 8’s glass back and support for wireless charging.

Although the iPhone X’s 5.8-inch screen is physically larger than the iPhone 8 Plus’s 5.5-inch screen, losing the bezel means that the iPhone X is just a few millimeters larger than the iPhone 8 and just a bit heavier. The extra size must have given Apple more room for the battery, since the iPhone X is supposed to last 2 hours longer than the iPhone 7 or 8.

You’ll see more on the iPhone X’s OLED display, which Apple dubbed “Super Retina,” since it has more pixels—2436-by-1125 at 458 pixels per inch—than any previous iPhone. In comparison, the iPhone 8 Plus is only 1920-by-1080 at 401 ppi.

With no Home button, you’ll interact with the iPhone X in different ways. You can wake an iPhone X with the Raise to Wake setting or by tapping on its screen. You invoke Siri with “Hey, Siri” or by pressing the new side button. To unlock the iPhone X, you swipe up from the bottom of the screen while looking at the iPhone X, and it uses Apple’s new Face ID technology to recognize your face, much like Touch ID did with your fingerprint in the past. Swiping up from the bottom of the iPhone X screen works across the system for jumping back to the Home screen or (if you pause briefly) opening the app switcher.

Face ID seems like magic, but it relies on the TrueDepth front-facing camera system—that notch on the top of the screen—which includes a 7-megapixel camera, infrared camera, flood illuminator, dot projector, and more. Face ID can recognize your face even in the dark, and it continually adapts to your changing look, so it can handle glasses, hats, beards, and more, all without being fooled by a photo of your face.

Like the iPhone 8 Plus, the iPhone X sports a pair of rear-facing cameras, but with slightly different specs. One has an ƒ/1.8 aperture, but the other is ƒ/2.4, as opposed to f/2.8 on the iPhone 8 Plus, and lets in 36 percent more light. The iPhone X also offers dual optical stabilization (on both lenses) for better low-light photos and videos.

All this technology doesn’t come cheap—a 64 GB model costs $999, and a 256 GB model is $1149. You can choose between silver and space gray. Regardless, you’ll have to wait a bit longer for the iPhone X because Apple plans to start taking orders on October 27th, with general availability on November 3rd.

 

Apple Watch Series 3 Adds Cellular

The original Apple Watch couldn’t do much more than tell time when separated from its companion iPhone. The Apple Watch Series 2 gained a GPS to track your location on its own when you were running or biking. But now the Apple Watch Series 3 includes a cellular chip that allows it to make phone calls, get messages, use Siri, stream tunes from Apple Music to AirPods, and more all while your iPhone sits safely at home. It uses the same phone number but will cost an extra $10 per month from your carrier.

To make untethered communication possible, Apple built the cellular antenna into the display and developed a special electronic SIM that’s about one-hundredth the size of an iPhone’s nano SIM. The Series 3 also boasts a faster processor that speeds up app performance and allows Siri to talk back you, along with a barometric altimeter to measure relative elevation.

Amazingly, the Series 3 case is the same size as the Series 2, although the back crystal is a hair thicker. Battery life in mixed use remains at up to 18 hours, though you’ll get only an hour of battery life when making phone calls.

The Apple Watch Series 3 has an aluminum body in three finishes: gold, silver, and space gray. For a different look (and potentially a lot more money), you can get Nike+ aluminum models, Hermès stainless steel models, and Apple Watch Edition ceramic models. Apple is also now offering a new Sport Loop band that’s meant to be light, stretchable, and breathable.

You can pick from two Series 3 models: one with just a GPS chip like the Series 2 for $329 and one with both GPS and cellular capabilities for $399. Pre-orders start September 15th, with general availability on September 22nd. Apple no longer sells the Series 2 but has dropped the price of a Series 1 to $249.

 

Apple TV Adds Support for 4K Video

Apple’s set-top box hasn’t seen many changes of late, which makes the new Apple TV 4K all the more welcome for video buffs. The new device now supports two key video technologies: 4K and HDR. 4K video provides about four times as many pixels as are in 1080p video, and HDR (High Dynamic Range) supports more colors. The result is video that looks fabulous, with more detail, deeper colors, and better contrast than ever before.

To see all that goodness, you’ll need a 4K TV that supports either the Dolby Vision or HDR10 standard—in other words, unless you’ve bought a TV in the last year or two, you’ll probably need a new one. Check the specs carefully!

The third part of the puzzle, after you have a 4K TV and an Apple TV 4K, is 4K HDR content. Apple is working with major movie studios to bring 4K HDR video content to iTunes at the same price as HD movies. You’ll even get an automatic upgrade to 4K HDR versions of iTunes HD movies you’ve purchased, when they become available. Netflix 4K HDR streaming is expected immediately, and Amazon Prime Video should offer 4K HDR video on the Apple TV later this year.

Dealing with all the 4K HDR video requires beefier hardware. The A10 Fusion chip doubles overall performance and quadruples the graphics processing speed over the fourth-generation Apple TV. The Apple TV 4K also sports faster and more modern networking connections: Gigabit Ethernet, simultaneous dual-band 802.11ac Wi-Fi, and Bluetooth 5.0.

A 32 GB model of the Apple TV 4K costs $179, and a 64 GB model is $199 (stick with the smaller model unless you play large Apple TV games). You can pre-order it on September 15, and it will be generally available a week later. The fourth-generation Apple TV remains on sale for $149. Although Apple said nothing about when tvOS 11 would be available, it seems likely to ship with iOS 11 and watchOS 4 on September 19th.

 

Whew! That’s a lot of new hardware from Apple in one day. If you’re considering buying an iPhone, Apple Watch, or Apple TV, you can now choose from new models with tempting features or time-tested older models at reduced prices. And if you’re confused by all the possibilities, feel free to contact us for advice!